Join our Team

+ Boutique Manager

Job Type - Employee

Salary - $20 to start and depending on proficiency and skillset will increase salary after 3-6 months.

Schedule- 25-40 Hours. Will increase as responcibilities grow. Must be available nights and weekends including Sundays

Position Overview The Guest Relations Manager is responsible for growth and development of the front desk team and to uphold Angelica B Beauty’s standards of excellent client and customer service . They directly oversee and ensure that all scheduling and POS systems are running optimally. They deliver world class service and lead by example. They are accountable for the training and development of all new and existing team members on front desk/receptionist duties which includes appointment scheduling and sales. They provide leadership and quality coaching. They are committed to do what it takes to accomplish the company’s targets and be an example for their department.

Reporting Relationship:

Reports to the Director of Operations and Owner

Specific Responsibilities:

• -Provide administrative services to support the accomplishment of company targets
• -Responsible for all team scheduling
• -Oversees all POS, online store and scheduling software endeavors
• -Supports the recruiting of new receptionist team members
• -Developing and executing new projects and initiatives with executive management oversight
• -Responsible for consistency in pricing and information on Meevo & Website
• -Responsible for the training and development of new team members on receptionist protocols
• -Provides management and leadership to the team leaders
• -Sets weekly and daily sales goals with management team
• -Conducts daily coaching to aid in the growth and development of sales
• -Continually develops and improves the front desk systems
• -Manages all business supply inventories and needs
• -Basic banking, Quickbooks and P&L Preparation
• -Manages all client service issues with clients and reports to Operations Manager/ Owner any elevated situations
• -Manages Yelp & Google Reviews to ensure the highest scoring possible
• -Meets with the Owner-President and Operations Manager one time per month to discuss company objectives

Measurements:

• -Monthly and annual service and product sales targets are met or exceeded
• -Successfully recruits and trains new receptionists
• -Displays successful organization and time management skills
• -Maintains personal service and retail goals and level requirements
• -Maintains rebooking percentages and maintains client count
• -Is an example of leadership, integrity, and accountability

+ Experienced Esthetician

Position Overview: Have you been a solo esthetician and you're yearning to be a part of a team again? Or are you looking for a new beauty studio to call home that supports and empowers its service providers? If So, Angelica B beauty is searching for established talent to join our team! An Angelica B beauty Veteran Esthetician has been licensed and in practice for a minimum of two years with an established client book. Veteran estheticians are expected to display elevated technical skills, excellent communication and professionalism by maintaining and or exceeding ABB Key Performance Indicator Goals. They provide exceptional customer service, innovation and support ABB retail goals. They are committed to do what it takes to accomplish ABB’s goals and serve as an example of what it takes to be an elevated esthetician.

Reporting Relationship:

Reports to the Director of Operations and Owner

Required Skills:

• -Exhibits a high proficiency in full body (head to toe) brazilian/ intimate/ body waxing and sugaring (2+ years)
• -Exhibits a moderate to high proficiency in Brow Lamination and Lash Lift (1+ year)
• -Has some experience in facials, facial massage and clinical skincare (1+ year)

Specific Responsibilities:

• -Provide exemplary technical services to support the accomplishment of company targets
• -Comes with and maintains and established and productive client book
• -Meets or exceeds KPIs (Bellow)
• -Attends all scheduled team meetings and training

Perks:

• -Beautifully curated clean beauty studio in South Park
• -Ongoing training and development
• -Work with quality brands the likes of DMK, Eminence, Marie Veronique, Kosas and More!
• -Complimentary services
• -Amazing employee discount
• -20% minimum auto gratuity on all services
• -Cancellation policies to support the financial wellbeing of the service providers

Measurements:

• -Quarterly KPI reviews
• -Successfully communicates and receives coaching with grace
• -Maintains client books with successful pre booking strategies
• -Is an example of integrity, and accountability
• -Punctuality and flexibility with scheduling
• -Skills to Learn: Planning, communication, tracking and measuring performance, coaching, praise and acknowledgement.
• -Must Value: Responsible for the success of the team, values education and development, and visible integrity!

+ Part Time Sales/Front Desk

Job details:

Job Type - Part-time position 15-25 hours a week.

Salary - Hourly (DOE). Retail commission available after 3 months dependent on sales performance.

Responsibilities:

• -Product sales
• -Scheduling clients (email, text)
• -Assessing clients needs and building relationships with clients
• -Managing emails that pertain to scheduling, brand communication, orders, shipments, restocking
• -Makeup + skincare product knowledge
• -Problem solving
• -Ability to deal with different personalities and stay cool under pressure if an issue arises
• -Can take feedback and use it to further develop skills
• -Maintaining a clean, well-organized office area + lobby
• -All other duties as assigned

Qualifications:

• -Sales experience (must know how to personalize sales and listen to client cues)
• -Office experience
• -Customer service experience
• -Exceptional time management skills, including prioritizing, scheduling and adapting as necessary
• -Strong interpersonal skills and willingness to communicate with clients + colleagues
• -Ability to work on multiple projects with different objectives simultaneously
• -Technologically savvy! Experience working with Slack, Square, POS, and social media (Instagram)
• -Always has a can-do attitude and works hard with grace + a SMILE :)
• -Bonus points: Bilingual, fluent in English and Spanish
• -Reliable, responsible, punctual + have your own means of transportation!

Schedule:

About 15-25 hours per week. We are a beauty business that is open 7 days a week. Availability on Sunday and Monday is a must. Must be willing + able to work some evenings, and holidays.

Experience:

• -Customer service 2 years (Preferred)
• -Retail/sales 1 year (Minimum)
• -Beauty (makeup or skincare) A PLUS!

+ Retail Buyer/Visual Merchandising

Job Details:

Job Type - Full-time position 30+ hours a week.

Salary - Hourly (DOE)

Position Overview:

The Retail and Visual Merchandising Director is accountable for all aspects of the company’s image & visual aesthetics, including retail product selecting, buying and branding. They ensure optimal client/customer experiences by effectively managing all inventory levels. They have a keen eye for detail and uphold ABB’s standard of excellence for an immersive experience. They report directly to the Owner/President and Director of Operations.

Responsibilities:

• -General Duties
• -Ordering, tracking, and projecting retail sales
• -Responsible for maintaing all inventory levels in-house
• -Maintains and organizes daily retail supplies and displays
• -Maintains retail budgets
• -Provides product knowledge training to team
• -Accountable for selling retail
• -Assists with special projects as assigned by Owners/Managers
• -Oversees all visual merchandising
• -Producing weekly suggested substitutes report to sales team to replace low stock or out of stock inventory
• -Upholds all company branding standards with the highest level of detail and integrity

Advertising/Marketing:

• -Asses retail sales trends and strategize marketing efforts for slow moving inventory
• -Collaborate in Marketing brainstorming and planning of monthly promotions
• -Work with Social Media and Marketing Managers to create product and promotion specific content
• -Creates and oversees design of salon/spa newsletter—Quarterly

Qualifications:

• -Planning
• -Project management
• -Communication
• -Highly detail oriented
• -Merchandising
• -Google Suite
• -High level sales skills

Skills to learn:

• -Slack
• -Canva
• -Quality coaching

Experience:

• -2 years retail experience required
• -Retail management experience is a plus!

+ Esthetician (Part-Time)

Job details:

Job Type - Employee

Salary - Commission DOE. *May develop into a full-time role upon completion of training experience.

Responsibilities:

• -Perform waxing, facial & lash services
• -Product sales
• -Scheduling clients (email, text)
• -Manage emails that pertain to scheduling
• -Makeup + skincare product knowledge
• -Maintaining a clean, well-organized room
• -Process excellent customer service
• -Retain clients and create long term relationships with clients
• -All other duties as assigned

Qualifications:

• -Waxing (Brazilians, bikini, eyebrows and all other body waxing)
• -Customer service + sales experience
• -Strong interpersonal skills and willingness to communicate with clients + colleagues
• -Ability to work independently as well as a team
• -Always has a can-do attitude and works hard with grace + a SMILE :)
• -Bonus points: Bilingual, fluent in English and Spanish
• -Reliable, responsible, punctual + have your own means for transportation!

Schedule:

About 15-25 hours per week. More hours will be available as it gets busier if desired. We are a beauty business that is opened 7 days a week. Availability on Sunday and Monday is a must. Must be willing + able to work some evenings, and holidays.

Experience:

• -Body waxing 1 years\ (minimum)
• -Customer service + retail 1 year (minimum)
• -Facials, lash extensions/lifts (a plus)

COVID-19 considerations: We have a clean, safe working environment for our team + clients by providing temperature checks daily, masks, gloves, and hand sanitizer at the register.