Policies

Appointments

Appointments must be made online via Meevo.

Please remember that you must receive an email/text confirmation to ensure your appointment was made. If you make your appointment online and do not receive any confirmation please contact 619.988.6466 for further assistance.

Cancellation Policy and Timeliness Policy

At ABB, we strive to always give the very best service to all of our clients. Please read and understand our strict cancellation policy. These policies are in place to protect our estheticians, clients, and the business as a whole. All clients agree to these policies when booking. Please be mindful of your appointment time, and ensure it aligns with your schedule to avoid any fees. Additionally, please plan accordingly for traffic, construction, or parking around the neighborhood.

LATE - Any client who is more than 5 minutes late and we are able to reschedule your appointment to a later time that day, will be charged a $15 rescheduling fee due to that fact that you are now taking two appointment slots. We at ABB try our very best to provide exceptional service to each and every client and when someone is late it can negatively effect all other clients and the esthetician. If you arrive more than 5 minutes and we are unable to reschedule you to a later time that day, you will be charged for the service(s) in full, no exceptions.

NO-SHOW - Any client who no-shows will have their card on file charged for their service(s) in full, no exceptions. If you do not show up and your card is declined, you will have an outstanding payment due and will be responsible for that payment before another appointment can be made.

24/48 HR NOTICE - Any client who cancels or makes any changes to their appointment within 24hrs of the appointment time will be charged in full or a rescheduling fee for the service(s) booked that day. *Please note: For service(s) lasting an hour (60 minutes or more) we require a 48hr notice if you need to make any changes to the appointment time.

DEPOSITS - All deposits are non-refundable. If appropriate time policies are followed and you need to make changes to an appointment that has a deposit, you may transfer your deposit.

We appreciate your commitment to our policies, we understand that life happens and try to be as fair to every ABB client as possible which is why these policies are in place. Thank you for being a part of who we are. We look forward to serving you.

LASH APPOINTMENT POLICY

All deposits are non-refundable due to the length and popularity of our lash services. We require 48 hour notice if you need to make any changes to your appointment. If changes are made 48 hours before your scheduled appointment time then you may transfer your deposit to another date for the same service. If changes are made within 48 hours of your scheduled appointment time, you will not be able to transfer your deposit. Please ensure the time and day works as the deposit will not be refunded.

RETURN POLICY

Return Policy:

We take pride in the products we offer at Angelica B Beauty. If you are not completely satisfied with your purchase, we are here to help.

Returns and Exchanges:

You may return or exchange items within 30 days of the purchase date. To be eligible, items must be in good condition, minimally used, unaltered, and in the original packaging, with no damages caused by the customer. Please note that all sale items and intimacy products are final sale and cannot be returned or exchanged.

Store Credit:

Returns are processed as store credit only. Once your return is received and inspected, we will issue you a store credit that can be used towards future retail product purchases.

Shipping and Handling:

Customers are responsible for the cost of shipping and handling for returns and exchanges.

Exchanges:

Exchanges can only be made for other retail products and cannot be used towards services.